Shipping and Returns

At Astra Candles, we strive to provide the best shopping experience for our customers. That's why we have a comprehensive shipping and return policy in place to ensure your satisfaction with every purchase.


We offer fast and reliable shipping options to deliver our products right to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, ensuring fair and transparent pricing.

Once your order is placed, our dedicated team works diligently to process and ship it within 1-2 business days. You will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.

We partner with trusted shipping carriers to ensure timely delivery. The estimated shipping time is typically 3-5 business days, but please note that unforeseen circumstances may cause slight delays.


For returns due to personal preference or change of mind, we accept returns within 14 days of delivery. The candle must be unused and in its original packaging. Please note that return shipping costs are the responsibility of the customer.

If you receive a damaged or defective candle, please contact our customer support team within 7 days of receiving your order. We will gladly arrange for a replacement or refund, depending on your preference.

To initiate a return, please contact our customer support team with your order details. We will provide you with further instructions and assist you throughout the return process.

Once we receive the returned candle, we will inspect it to ensure it meets our return policy criteria. Upon approval, we will issue a refund to your original payment method within 5-7 business days.

If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.